Cancellation Policy
We believes in helping its customers as far as possible, and has therefore a liberal cancellation. under this policy:
- Cancellation Period : Orders can be canceled within 24 hours of placing them for a full refund.
- How to Cancel :
- To cancel your order, go to ‘My Account’, navigate to the ‘Orders’ tab, click ‘Request Cancellation’, and provide a reason for cancellation.
- If any facing isuee then please contact our support team at support@coolwool.in or WhatsApp us at +91 9244818080.
- Late Cancellations :
- If the order has been shipped, cancellation requests cannot be accepted.
- Orders canceled after the 24-hour period will be subject to a restocking fee of 10% of the purchase price.
Policy Changes –
CoolWool reserves the right to amend this Cancellation Policy at any time. Any changes will be posted on this page, and customers will be notified via email.
By shopping with coolwool.in, you agree to this Cancellation Policy.
Thank you for your understanding and cooperation.